Introduction

We are committed to safeguarding the privacy and security of our users’ data. This Privacy Policy outlines how we collect, use, protect, and handle information in compliance with data protection laws and regulations.

Information Collection and Use

Data Collection: We collect information when users visit our site, use our services, or interact with our chatbot. This includes personal data provided during sign-up or while using our chatbot services, such as name, email address, and business details.

Usage of Information: The information we collect is used to personalise user experience, improve our website and chatbot services, and effectively respond to customer service requests. It is also utilised for analysing site usage to enhance our product offerings.

Data Sharing and Disclosure

Third-Party Disclosure: We do not sell, trade, or otherwise transfer personally identifiable information to outside parties except for trusted third parties who assist us in operating our website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential.

Legal Requirements: We may disclose information when it’s necessary to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Data Security

Protection Measures: We implement a variety of security measures to maintain the safety of your personal information. Our measures include secure servers, encrypted data, and regular malware scanning.

User Data Rights: Users have the right to access, correct, or delete their personal information. Requests can be made through our contact information provided on the website.

Cookies and Tracking Technologies

Use of Cookies: Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

Purpose: We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction.

Changes to Privacy Policy

Policy Updates: Our Privacy Policy may be updated periodically to reflect changes in our practices. When changes are made, we will revise the updated date at the bottom of this page.

User Notification: Users are encouraged to frequently check this page for any changes to stay informed about how we are protecting the personal information we collect.

Contact Information

If you have any questions regarding this privacy policy, you may contact us using the form on the contact page on our website.